Subject: Excellent customer service
To whom it may concern:
Often we find ourselves quick to complain when we receive poor service and usually don’t bother acknowledging when we receive excellent service. I would like to thank your company for transporting my Mazda Miata from Canton, MA to Luling, LA. I received my car in only 3.5 days when I was given an estimated time of 5-7 days.
My first contact was with Tom in the office. He was professional and easy to work as well as very assuring of the safe delivery of my car.
The driver and his co-worker were extremely professional and polite. They communicated with me on at least two occasions as to the status of my delivery. On the day of delivery, I watched the driver unload my car with gentle care (although I was nervous). My car arrived in perfect condition.
I would recommended your company to anyone looking for quality customer service.