In the car shipping industry, getting a quote is easy. You can get a dozen in ten minutes. The real challenge is finding a car shipping company that will actually honor that quote and deliver a reliable, stress-free experience.
It’s an industry where many are all too willing to tell you what you want to hear. You’re promised a rock-bottom quote, only to find it wasn’t real. You’re given a pickup date, only to find it’s a vague “window” that leaves you waiting by the phone.
At American Auto Transporters, we have spent over 45 years building our business to be the exact opposite of that. We’re not interested in being the cheapest-sounding quote; we’re interested in being the most reliable, transparent, and honest partner for your needs.
When you’re comparing your options, you’ll see a lot of promises. Here’s what makes our promises different.
1. Guaranteed Car Shipping Rates That Never Change
This is the single biggest pitfall in the industry. Many companies will quote you a low “market rate” to get your signature, knowing full well that this rate isn’t guaranteed.
When it’s time to ship, they’ll call you back saying, “Sorry, market conditions changed,” and hit you with a significant price hike. You’re left to either pay the new, higher price or scramble to find another shipper at the last minute.
The ShipCar.com Advantage: The rate we quote you is the rate you pay. It is locked in and guaranteed. We’ve already factored in market conditions and carrier costs. Your quote is your final price, allowing you to budget for your move with complete certainty.
2. Guaranteed Pick-Up Dates
Most competitors offer a “pickup window,” which can be a vague 3-to-5-day span. This forces you to put your entire travel plan on hold. You can’t confidently book flights or schedule time off work, all because you’re waiting for a call that might not come for days.
The ShipCar.com Advantage: We offer guaranteed pick-up dates for your car shipping service. We respect your time and understand that shipping your car is just one piece of a much larger puzzle. We work with you to set a firm date, allowing you to build a reliable timeline for your travel.
3. All-Inclusive Pricing
That initial low car shipping quote from competitors often hides a maze of fine print. Once you’re committed, the extra charges start appearing: “service fees,” “insurance surcharges,” “brokerage fees,” and other vague line items.
The ShipCar.com Advantage: Our price includes everything. We don’t believe in “gotcha” tactics. We strongly encourage you to always ask other companies, “Are there any other fees, taxes, or surcharges not included in this quote?” With us, the answer is simple: no.
4. A Dedicated Team You Can Actually Reach
Ever felt the frustration of a giant call center? You’re a number in a queue, put on hold, and forced to re-explain your situation to a different person every time you call.
The ShipCar.com Advantage: We are not a massive, impersonal call center. We have a small, dedicated group of experienced representatives. You can reach the same person you spoke with on a previous call. We know your name, we know your shipment details, and you can always get in touch via phone or text for a direct answer.
5. No Credit Card Processing Fees
It’s a small detail that speaks volumes. Many car shipping companies will surprise you with a 2-3% processing fee just for the “convenience” of paying your bill with a credit card.
The ShipCar.com Advantage: We never charge credit card processing fees. It’s a matter of principle. We believe you shouldn’t be penalized for paying your bill. It’s just another part of our all-inclusive, transparent-pricing philosophy.
6. A 15-Year, A+ Rating with the BBB
It’s easy to have a good rating for a year or two. It’s much harder to maintain a perfect one for over a decade in the car shipping business.
The ShipCar.com Advantage: We have maintained a perfect A+ rating with the Better Business Bureau for the last 15 consecutive years. This isn’t just a badge on our website; it’s a public record of our commitment to ethical business practices and customer satisfaction.
7. The Finishing Touch on Your Service
After traveling hundreds or thousands of miles on a truck, your car is going to be dirty. It’s an unavoidable part of car shipping. Most companies will drop it off covered in grime, leaving you with another chore.
The ShipCar.com Advantage: For our customers at our Canton location, we provide a car wash before your vehicle is returned to you. We want your car to be ready for its new home the moment you get it. It’s a premium finishing touch that represents our entire philosophy.
The Choice is Clear
When you’re choosing a car shipping company, you’re not just buying a service; you’re placing a major financial asset and a key part of your life in someone else’s hands. You can roll the dice on a lowball quote and hope for the best, or you can choose a partner with a 45-year legacy of guaranteed rates, guaranteed dates, and proven customer satisfaction.
Ready for a stress-free car shipping experience? Visit ShipCar.com today for your free, all-inclusive, and guaranteed quote.