Ladies and Gentlemen:
I am sending this letter because there wasn’t enough room on your comment card and my handwriting is hard to read. Thank you for the excellent services in shipping my car to Florida in late December.
The driver really went beyond the call of duty and exceeded my expectations. He suggested a convenient way to pick my car up as the Steamship Authority in Woods Hole, and found it in the snow. (Fortunately, there was only 10 inches on the ground then!)
The people in Sarasota also took many extra steps. They handled a change in my drop-off location without a hitch. They called me to make sure that I was at the house, and even washed the car.
Please let everyone involved know that their hard work and extra effort creates enthusiastic customers.